Gallagher Communication

CASE STUDY

为跨国公司的客户沟通需求提供多种语言的翻译

Gallagher Communication is a UK-based communications agency specialised in helping employers communicate around key business issues including HR, benefits and pensions.

Gallagher believes that real employee communications, instead of box-ticking, help businesses to engage with their employees about changes, benefits or business as usual.

Web-Translations has worked with Gallagher for almost 4 years now, and we are proud to help them deliver multilingual content for their end clients, which include many leading global businesses.

30+

LANGUAGES

Quick

TURNAROUND

I cannot recommend the team at Web Translations enough. Everyone I worked with was responsive and solution-focused, not to mention they are great under pressure. They are also a joy to work with and there is no doubt we will be using them again in the future.

Amanda Sheps, Senior Consultant

挑战

  • Adapting translations to each end client’s preferred style/tone/company ethos
  • Ensuring complete confidentiality and professionalism when dealing with sensitive documentation
  • Quick turnaround of translations, which include brochures, bulletins, emails, posters and presentations, aimed at employees of multinational corporations
  • Translating 30+ language combinations, including less common languages such as Sinhala, Malay and Vietnamese
solution

对策

  • Proofreading by a second specialist linguist to ensure that the tone, style and meaning of the source is conveyed accurately and appropriately to reflect the end client’s ethos
  • The signing of a non-disclosure agreement between Web-Translations and our chosen freelancers for specific end clients
  • A dedicated Web-Translations Account Manager working in partnership with Gallagher to create detailed timelines and project documentation
  • Working only with specialised linguists from our extensive database of vetted translators
results

成果

  • Efficient translation, proofreading and turnaround, ensuring that translated emails and newsletters can be sent out on time
  • Professional handling of sensitive information
  • Skillful project planning allows us to meet short deadlines and still maintain consistency and quality
  • Efficient and reliable service means that Gallagher can focus on other priorities while we take care of their translation needs, all while keeping their end clients happy

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