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Cadbury Schweppes

CASE STUDY

Translation of key employee surveys, HR documents, and updates to the Cadbury Schweppes global intranet site.

Cadbury Schweppes is the world’s largest confectionery company, employing over 60,000 people and producing confectionary and beverages in almost every country across the globe.

Cadbury Schweppes is organised into four business regions and six global functions. Each region is focused on commercial operations in its geographical and product area and also maintains teams from each of the six functions. Employee satisfaction and motivation levels are a key part of Cadbury Schweppes’ success.

Web-Translations translated key employee surveys and other HR documents and made regular updates to the Cadbury Schweppes global intranet site. In this way Web-Translations helped Cadbury Schweppes to successfully communicate its values to a global workforce.

31

Languages

Beat

the deadline

The Challenge?

  • Translate regional variations of key HR surveys into 31 languages, within 5 days
  • Communicate with Cadbury Schweppes’ global workforce via a single website
  • Create translations which reflect each region’s culture and working environment
solution

The Solution?

  • Undertook pre-project research to identify qualified web translators, arranged client approval of these translators based on test pieces, and reserved the time of the approved translators so that the project could start on time
  • Coordinated 62 translators, with one dedicated project manager
  • Used selected existing client translations to maintain consistency and speed up translation timescales
  • Updated each translator’s terminology when changes were applied, to maintain uniformity
results

The Results.

  • Translation of the two key documents into 31 languages within 4 days
  • Further translation of HR documentation for the European and American regions
  • Creation of an internal HR site for measuring employee satisfaction and wellbeing, tailored to each region and function, yet reflecting Cadburys Schweppes’ global values
  • Continued collaboration with Cadbury Schweppes on further translation projects

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