…If you do, then you may want to get them involved with reviewing your translations!
A review stage allows members of your team to edit the translation. This could happen early on during the project to serve as a guide for the remainder of the translation, or at regular intervals set by you. This could also occur upon project completion to fulfil your QA policy procedures and finalise the text.
We completely understand that you may want to review our translations before putting them into use. That’s why we want to work with you to make the process simple. There are different stages of a translation project, and your colleagues with varied skill sets can all be helpful. This is true regardless of whether they have a good command of their own language, the target language, or neither! The key is to involve the right people at the right time.
Sales and marketing teams speaking either the source or target language, who may or may not speak both languages, are best placed to advise on a Style Guide. Stylistic concerns should be addressed prior to project commencement, with the creation of a Style Guide. Your Project Manager will provide you with a set of questions to help you create the Style Guide. This will reduce the amount of amends an editor will have to make, as the translator will better understand the objective.
The technical team for the target language should assist with the creation of a terminology glossary.
Members of your team who are native in the target language, with a good understanding of the source language, can review the initial translations. The review of the first 10% of the text, for example, ensures that we understand exactly what you are looking for, and helps us to translate the remaining 90% in the same fashion, which means fewer edits for reviewers of the completed translation.
Only native speakers of the target language should review the final text, however if they are not also proficient in the source language, changes should be limited to terminology or minor edits to prevent distancing the text from the source language.
If you are responsible for your company’s translation project, please remember that you need to manage your reviewers. For example, if you want the translations to match the source text, you must stress this to your reviewers. If you are happy for them to make any changes that they see fit, bear in mind that you won’t know what exactly they have changed. Please also note that not everyone writes well in their native language. Don’t let just anyone loose on your translation – this is not a case of letting someone have free reign to edit your text purely because they are a native speaker of the target language.
More importantly, do not allow anyone who is not a native speaker of the target language to edit the text. If someone who is not a native speaker spots something that they feel should be changed, please bring this to us and we will look into it.
The actual review process couldn’t be easier. We can produce a 3-column Word document exported from our Translation Memory software: the first column is the source text, the second column is the translation, and third column is where any edits to the text should be made. Automatically re-imported by our software, this document ensures your edits are made to the Translation Memory, and are easily accessible for your next translation. The final file we produce is in the same format as your source file. This works with any kind of source document.
Bear in mind that if someone directly edits your content in its final file format, for example in a CMS, you may not know what has been changed. Equally, these changes will not be stored in our Translation Memory. This means future translations will not be consistent.
At the beginning of the project, your Project Manager will provide estimated timings for the review stages. Reviewers should be made aware of when they will be sent the text to review. They should also be informed when they should return the reviewed content. We fully understand that your reviewers have other job responsibilities, however, delayed receipt of reviewed files will impact project timescales, possibly including delays to the final delivery date.
It’s important to remember that everyone has their own writing style. With the exception of an initial review stage, the role of an editor is not to impose their writing style on the text. Rather than rephrase the content in their preferred way, they should carry out a final check to make sure the text is 100% perfect for its intended use. For example, there may be company-specific terminology of which the translator wasn’t aware of. Perhaps there is pricing to confirm or additional comments to add. The reviewer has an understanding of their company that even the best, most experienced translator does not. That’s why they are incredible valuable. However, don’t encourage an editor to make changes for the sake of it. This won’t help any of us.
Your Project Manager can liaise directly with your reviewers if you prefer. We can also arrange conference calls to allow reviewers to communicate with our translators. Just let us know what we can do to help!